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Seamlessly connected with Dynamics 365 Commerce, this deep integration enables real-time data synchronization across sales, inventory, and customer touchpoints. It ensures accurate, up-to-date information flow, enhancing operational efficiency and decision-making. Businesses benefit from streamlined processes, reduced manual effort, and a unified commerce experience across digital and physical channels. The integration also supports the Dynamics 365 loyalty app, making it easier to manage customer loyalty and engagement.
Custom Branding empowers retailers to personalize the app’s look and feel, aligning it with their unique brand identity. From logos and colour schemes to fonts and imagery, every element can be tailored to reflect your store’s personality, creating a cohesive and memorable experience for customers across all touchpoints.
Quick Deployment allows businesses to launch their retail solution in as little as two weeks, minimizing downtime and accelerating time-to-value. With pre-configured modules and streamlined onboarding, teams can swiftly go live, start selling, and adapt to market demands—without the long delays typically associated with traditional implementations.
Easy Registration simplifies onboarding by allowing customers to sign up using a secure SMS-based One-Time Password (OTP). This quick, hassle-free method eliminates the need for complex passwords, enhances security, and ensures a smooth user experience—encouraging more users to register and engage with your retail platform effortlessly.
Loyalty Points Tracking gives customers full visibility into their rewards, allowing them to view, manage, and redeem points effortlessly. This transparent system enhances engagement by encouraging repeat purchases and fostering brand loyalty. Customers stay informed and motivated, knowing exactly how their interactions translate into valuable benefits and savings. The Microsoft loyalty app supports this feature with intuitive tracking and redemption options.
Transaction History provides customers with complete visibility into their past in-store purchases, enabling easy tracking of spending, returns, and loyalty points. This feature enhances transparency and trust, allowing users to review details anytime, manage budgets effectively, and maintain a clear record of their shopping activity for future reference.
Secure Point Redemption enhances in-store reward usage by generating a unique app-based PIN, eliminating the need for SMS gateways. This method ensures a faster, more reliable, and secure redemption process. Customers enjoy a seamless experience, while retailers benefit from reduced dependency on external systems and improved transaction efficiency.
Push Notifications keep customers actively engaged by delivering timely updates on offers, order status, and loyalty rewards. These real-time alerts help maintain customer interest, drive repeat visits, and boost conversions. By staying connected through personalized messages, retailers can enhance user experience and foster stronger relationships with their audience.
Full Integration with Dynamics 365 Finance & Operations (F&O) provides end-to-end visibility across your retail ecosystem. From inventory and sales to financials and supply chain, this seamless connection ensures data consistency, streamlines operations, and empowers informed decision-making—enabling businesses to operate more efficiently and scale with confidence. This makes it an ideal loyalty management app Microsoft solution for retailers seeking unified operations.
The app is available on both Android and iOS platforms, ensuring broad accessibility for users across devices. Whether on smartphones or tablets, customers enjoy a consistent, high-performance experience. This cross-platform support maximizes reach, enhances convenience, and allows seamless engagement with your retail brand anytime, anywhere.
